Negotiation is a key skill that, when mastered, can enhance communications and provide better results from communication. This 8 hour course will teach participants the basics of negotiation, how to prepare to negotiate, ways to respond to negotiation challenges, how to create win-win solutions, and how to create sustainable agreements. (Course Outline). The cost of the course is $200.
This 8 hour course is designed as a refresher for Mediators about conflict resolution. There are two major myths about conflict: that it always involves anger and that it's always negative. Conflict can actually be a positive tool for growth if you know how to manage it properly. This one-day course will teach participants just how to do that. (Course Outline). The cost of the course is $250.